| Answer to:
What do I do about international (including
Canada) shipping? |
Many people want to ship to other countries
and they want the shopping cart to figure out shipping costs for
them. There are several ways for you to handle international
shipping. You can use Flat Rates (Option 1 below) or you can use
the International Rate Table (Option 2 below). If you are just
interested in shipping to Canada, you can also use the Canadian
Rate Table (Option 3 below).
You can use all of these options in
addition to your regular options such as UPS, USPS, your own
rate table, etc.
Option 1: Flat Rates
You can create up to 5 flat rate values.
You will specify the name and cost of the option. The system will
not do any calculations at check out for these flat rates. These
are the values you type in and they will be used in addition to
any other options you selected. For example, you could type in
Canada $15.00, Eastern Europe $15.00, Western Europe $20.00, etc.
Set up Flat Rates
Keep in mind that with flat rates, the
customer will be responsible for selecting the appropriate
shipping method from the drop down menu. There is no way for the
system to force the customer to select the correct choice. It is
up to you to advise your customer as best as possible and then
double check to make sure they selected the correct option. You
can add comments on the Check Out page to tell customers what to select.
Option 2: International Rate Table
While there is no way to specify a country
or break down rates by geographic location, you can use the
International Rate table to specify rates for outside the USA and
Canada as one group.
> Click on the Shopping Cart icon
> Under Shipping Options, click on the Set Shipping Charges
link
> Under Alternate Shipping Methods, select the method you want
to use to determine shipping costs
- Quantity - the more items
customers order, the more they pay for shipping - Learn More
- Weight - the larger the total weight, the more
customers pay for shipping. Note:
If you select this option, you MUST have weights entered for all of your items.
If items do not have weights, then shipping on those will
be free. Learn More
- Price - the more customers spend, the more they pay
for shipping - Learn More
> Check the box next to Use Rate Table
for International Shipping
> Click on the Update Shipping button at
the bottom to save your changes
Now you need to create the
International Rate Table
> Click on the Shopping Cart icon at the top
> Under Shipping Options, click on the International Rate
Table link
> Fill in the form - for more information on filling out the
form, please see the following pages which discuss filling out
the Basic Rate Table. The Basic Rate Table and the International
Rate Table are laid out in the same manner so you will fill them
out the same way:
> Click on the Submit button to save
your changes
> Click on the Website Home icon at the top to double check
your work
Option 3: Canadian Rate Table
While there is no way to specify a country
or break down rates by geographic location, you can use the
Canadian Rate table to specify rates for Canada.
> Click on the Shopping Cart icon
> Under Shipping Options, click on the Set Shipping Charges
link
> Under Alternate Shipping Methods, select the method you want
to use to determine shipping costs
- Quantity - the more items
customers order, the more they pay for shipping - Learn More
- Weight - the larger the total weight, the more
customers pay for shipping. Note:
If you select this option, you MUST have weights entered for all of your items.
If items do not have weights, then shipping on those will
be free. Learn More
- Price - the more customers spend, the more they pay
for shipping - Learn More
> Check the box next to Use Rate Table
for Canada
> Click on the Update Shipping button at
the bottom to save your changes
Now you need to create the
Canada Rate Table
> Click on the Shopping Cart icon at the top
> Under Shipping Options, click on the Canada Rate Table link
> Fill in the form - for more information on filling out the
form, please see the following pages which discuss filling out
the Basic Rate Table. The Basic Rate Table and the International
Rate Table are laid out in the same manner so you will fill them
out the same way:
> Click on the Submit button to save
your changes
> Click on the Website Home icon at the top to double check
your work
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